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Communication
View: The Essence of the Problem
View
the following videos
   
Post Test
1.
What percent of
sentinel events are due to communication? (www.jcaho.org)
2.
Why do
communication errors occur? (DUN factor article)
3.
What is AMH doing
to try to decrease the likelihood that a communication
error
will occur?
4.
Which National
Patient Safety Goals have to do with communication?
(www.jcaho.org).
5.
How is Abington
responding to the NPSG’s for communication?
6.
What improvements
would you suggest to our current communication
strategies?
7 What is your
impression after watching the above video’s
EIP
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